Privacy
Policy
Last updated: July 2026
1. Introduction
Make The Break ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, and phone number
- Information you provide through our contact and volunteer forms
- Donation and supporter information
- Website usage data through cookies and analytics
- Information you share through story submissions
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide support services
- Process volunteer applications and manage volunteer programs
- Send newsletters, event updates, and resources (with your consent)
- Process and acknowledge donations
- Improve our website and services
- Comply with legal obligations
4. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Data is stored securely and access is limited to authorised personnel only.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. You can disable cookies in your browser settings, though this may affect site functionality.
6. Third-Party Services
We may use third-party services such as analytics providers and form processing services. These providers are bound by their own privacy policies, and we take care to select reputable partners who comply with applicable privacy laws.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Make a complaint about a breach of your privacy
- Opt out of marketing communications at any time
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@makethebreak.org.au.